Delivery, Returns & Refunds
Items ordered before 1pm GMT on working days will be dispatched same day for UK deliveries (11.00am GMT for international deliveries). Our working days are Monday to Friday, excluding Bank Holidays.
Standard Delivery – is via 2nd class Royal Mail Standard delivery.
First Class UK delivery is via a 24 hour courier service. Please note that delivery will take place on the next working day. Please ensure that somebody is available to sign as parcels will not usually be left without a signature.
USA and Canada is via International Air Mail, delivery takes approximately 3 – 5 working days
Australia – is via International Air Mail, delivery takes approximately 5 – 7 working days
Mini Standees and Masks
International postage is via. international air mail. Please note that this is an untracked service. Please allow up to two weeks to receive your item before contacting us for non delivery.
Returns & Refunds
At Mask Junction we strive for 100% customer satisfaction.
If you are in any way dissatisfied with your purchase then please contact us and allow us to resolve the issue prior to leaving feedback.
If you simply change your mind and wish to return the item, we are delighted to issue a refund upon receipt of the item (providing it arrives in the same condition it was sent) within 28 days of purchase.